Job Description: We are seeking a dynamic and motivated Customer Relationship Executive (CRE) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with our customers, addressing their inquiries, and ensuring their satisfaction with our services and products.
Requirements: The ideal candidate should possess a strong understanding of customer service principles and the ability to work effectively with internal teams to deliver exceptional customer experiences.
Experiencec: Proven experience in customer service or a related field is preferred, but fresh graduates with a passion for customer relationship management are also welcome to apply
Qualification: Bachelor’s degree in Business Administration, Marketing, or a related field. Excellent communication and interpersonal skills. Strong problem-solving abilities. Proficiency in CRM software and MS Office Suite.
Responsibilities: Manage and maintain customer relationships. Address customer inquiries and resolve issues promptly. Coordinate with internal teams to ensure customer satisfaction. Gather customer feedback to improve services and products. Assist in developing and implementing customer retention strategies.
Benefits: Competitive salary Health insurance Professional growth opportunities Collaborative work environment Innovative projects in sustainable technology
Job Type: Full Time
Job Location: Noida
Salary: 250000.00 Anually To 300000.00 Anually
Posted On: Sep 04, 2024
